Template files are lost

What we can do for you if your theme files are lost.

If you lost your Zendesk template files, you can request them to be resent to you. Please contact us via hello@lotusthemes.com and provide us with the following information:

  • The email address used to make the purchase.
  • Order ID.
  • Name used for the order.

You’ll be forwarded to one of our specialists to assist you with the download renewing.

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.

Have more questions?
Submit a request
Share it, if you like it.